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FAQ

  • 1. What are the shipping charges?
    Shipping is completely free for all domestic orders.
  • 2. Do you offer international shipping?
    Yes, we offer international shipping to select countries. Shipping costs will be applicable and delivery times for international orders will vary and are calculated at checkout.
  • 3. How long does delivery take?
    Orders processed within India, typically arrive within 7-10 business days, while international deliveries may take 7-16 days. Detailed delivery information will be included in your confirmation email.
  • 4. How can I track my order?
    Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our courier partner's tracking page.
  • 5. What should I do if my package is delayed?
    If your package is delayed beyond the estimated delivery time, please contact our customer support team with your order number for assistance.
  • 6. Can I change my delivery address after placing an order?
    Address changes are possible only if the order has not been dispatched. Contact customer support as soon as possible to request a change.
  • 7. Do you sell customizable or made-to-order sarees and suits?
    Currently, we do not offer customization services. However, we may introduce this feature in the future. Stay tuned!
  • 8. How do I care for my sarees?
    We recommend dry cleaning or following the specific care instructions mentioned in the product description to maintain the fabric’s quality and longevity.
  • 9. What if the product I receive is damaged or defective?
    If you receive a damaged or defective product, please contact our customer support within 2 days of delivery. We will guide you through the return or exchange process.
  • 10. Do you restock sold-out products?
    We try to restock popular items. You can subscribe to notifications on the product page to be alerted when it is back in stock.
  • 11. Are the colors of the products exactly as shown in the pictures?
    We strive to ensure accurate color representation, but slight variations may occur due to lighting, screen settings, or photography.
  • 12. Can I return or exchange a product if I don’t like it?
    Yes, returns or exchanges are allowed within 2 days of delivery, provided the product is unused, undamaged, and in its original packaging with tags intact. Check our return policy for details
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